Product Warranties

Basic Warranty

Blaser USA Inc. (Blaser USA) warrants to the original retail purchaser, that all MINOX products not covered by the MINOX Total Coverage Warranty (see below for further details) to be free from defects in materials and workmanship under normal use for a period of two (2) years from the date of purchase, as evidenced by the sales receipt.

During the warranty period, Blaser USA shall repair or replace the product if determined to be defective.
This warranty is limited to the original purchaser and is not transferable.

This Basic Warranty covers only normal use. This warranty is not transferable. Blaser USA is not responsible for warranty replacement should the MINOX product have been modified in any way or should the product fail to be properly maintained or fail to function properly as a result of misuse, abuse, immersion in liquids, improper installation, neglect, improper shipping, damage caused by disasters such as fire or flood, damage caused bycorrosive batteries which have leaked in the product, or service performed by others than Blaser USA/MINOX.

If it is determined to be a non-warranty issue, further instructions will be communicated as to repair options for the product.

MINOX Total Coverage Warranty

This extraordinary plan provides protection against manufacturing defects, functional failures, or any accidental damages to the covered product, such as breakage, water damage, or accident for a period of 30 years.

To gain the full benefits of the MINOX Total Coverage Warranty, the product must be registered at the MINOX Total Coverage Warranty Product Registration Page.

Products purchased outside of North America cannot be registered on this site.

 

Only the following products purchased in the USA or Canada are covered by the MINOX Total Coverage Warranty:

All riflescope series
HG, BL, BV and BN binocular series
BD 7x28 IF
BF 8x42 / BF 10x42
MD spotting scope series

*Owners of ZP Riflescopes: Please contact minox@blaser-group.us to find out more about further exclusive warranty terms for this line of riflescopes.

After registering your purchase, you will immediately benefit from the advantages of our MINOX Total Coverage Warranty. From the date of registration, your product will be protected against manufacturing defects, functional failures, any accidental damages to the covered product, including breakage, water damage or any other unintentional accident for a duration of 30 years. Please note, your product must be registered within 30 days from the date of purchase.

Please download the MINOX Total Coverage Warranty Terms and Conditions to find out more about this exclusive coverage for your MINOX Sports Optics product.

These warranties are only available on MINOX products which have been imported by Blaser USA Inc., which is the official importer of MINOX products in the United States of America. This warranty is only available to products purchased through authorized Blaser USA dealers of MINOX products.

No service or support will be granted to products which were not imported by Blaser USA Inc. or not sold through authorized Blaser USA dealers.

Replacements Under Warranty

If you believe your product may be defective during the warranty period, please contact Blaser USA. A Blaser USA representative will communicate with you to help determine the cause of the defect and provide additional instructions. Alternatively, please visit the Service & Repairs page and download the Customer Product Repair and Service Request Form, fill it out and send it with your MINOX product and proof of purchase to:

Blaser USA Inc.
MINOX Customer Service
403 East Ramsey
Suite 301
San Antonio, TX 78216
Phone: 210-377-2527
minox@blaser-group.us

You may be given a return authorization number and be asked to send the product to Blaser USA. Once received, our service department will determine if the defect is a warranty covered item. If it is determined to be a warranty issue, Blaser USA will repair or exchange the product without charge. If a replacement is necessary, it will be made with a product of equal or greater value. The replacement product may be new or refurbished to the MINOX standard of quality, and, at Blaser USA’s option, may be another model of like kind and quality. Exchanged products will assume the remaining warranty period of your original product. The item replaced becomes the property of Blaser USA.